P O L I C I E S
Hi friends! Unfortunately, due to an increased volume of last minute cancellations and no-shows, a non-refundable deposit will be taken upon booking your appointment that will go toward your service upon arrival. A 24- hour notice of cancellation is expected in order to receive your deposit back. We are closed on Mondays. If your appointment is on a Tuesday, please notify us by 5:00 PM on Friday. Please understand that this is our job, and a last minute cancellation or no-show is a spot that could have been filled by someone else. We understand that things happen, so please communicate with us if you have an unforeseen circumstance that will keep you from your appointment.
For appointments manually entered by our front desk, the $50 deposit needs to be paid within 48 hours from time of booking. This will be applied to your service upon arrival.
We love your sweet kiddos! However, we want to be respectful of other patients trying to enjoy some quiet time during their spa treatments. Our priority is to keep everyone safe and offer our best work to every patient. We have limited seating in our lobby, and feel that it is best to not have children in our treatment rooms during services.